Shipping & Returns

  • Product is in stock and most times ships same day. Please check shipping cutoff times.
  • Product is on order and expected to leave our warehouse in 3-5 days max. Please call for exact shipping date if order is needed quickly. We can also sometimes drop ship from a manufacturer depending on the size of the order.

Warranties: All items are warranted for (1) One Year, unless otherwise stated. Every Product we sell comes with unlimited lifetime toll free technical support! Support is available 24/7/365 at no charge!

Restocking Fee: There is a 15% restocking fee for all non-defective products returned.

Major Credit Card: Visa, Mast Card, American Express.

OTHER Payment Methods: All other orders must be paid by Google Checkout, or PayPal Checkout (We do NOT accept COD's).

Shipping: Orders received before 3PM EST, Monday through Friday will usually ship the same day. Orders after 4PM (EST) (Monday through Friday) will usually ship the next business day. All orders are shipped F.O.B. PA via UPS, FedEx and USPS.

Returns: We accept returns for any and all reasons during the warranty period. We do ask that you contact us for an RMA (Returned Material Authorization) number. This number must be clearly written on the outside of the box.

When requesting an RMA number, please be as detailed as possible and include your name, order number and the reason you are returning the item. This will allow us to issue you a special tracking number called an RMA (or Returned Materials Authorization). Using this number we will be able to track your request and credit your charge card appropriately.

Once you receive your RMA number, you will need to write it clearly on the outside of the package before sending it to us.

Product returned in the first fifteen days is eligible for a full refund. Product sent to us after the 15 days is eligible for repair or replacement. Customer is responsible for shipping charges. Items that have damage that is not a result of product failure or manufactures defect may not be eligible for replacement.

Sales Tax: All sales shipped to an address in the state Of Pennsylvania will be charged sales tax, unless a resale card has been filled out and submitted to us. Please note that a copy of your resale certificate is not sufficient, we must have the proper form filled out and signed, scanned in and emailed to: sales@diysecuritycameraworld.com

PO Boxes: We are unable to ship to a PO Box.

For International Order Please Contact us: sales@diysecuritycameraworld.com

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